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Return to shopAt Aurum By Teesha, we are committed to delivering your order safely and on time. Every piece is carefully packed and shipped using FedEx to ensure secure and reliable delivery.
If you have any questions regarding your shipment, feel free to contact us:
Shipping Destinations
We currently ship to:
United States
Canada
We plan to expand to additional countries in the future.
Processing Time
All orders are processed within 1–2 business days after payment confirmation.
For high-demand periods, processing may take slightly longer.
Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Rates
Standard Shipping
FREE on all orders across the United States and Canada.
Express Shipping (FedEx Priority)
$15 USD
If you need your order sooner, you can select FedEx Express Shipping during checkout.
Order Tracking
Once your order has been shipped, you will receive:
Shipping confirmation email
FedEx tracking number
Tracking link
You can monitor your shipment at any time using the tracking information provided.
Shipping Address
Please ensure your shipping address is correct before placing your order.
Once an order has been shipped, we are unable to change the delivery address.
Customs & Duties
United States
Customers are responsible for any customs duties, taxes, or import charges that may apply according to local regulations.
Canada
$15 USD
Orders shipped within Canada are generally delivered without additional import duties.
Incorrect Address
Orders returned because of an incorrect or incomplete address may require an additional shipping fee before they can be reshipped.
Damaged Package
If your package arrives damaged:
Contact us within 48 hours of delivery.
Include your order number.
Attach clear photos of the package and product.
Our team will review your request and assist you as quickly as possible.
Need Assistance?
We're happy to help.
Aurum By Teesha
We aim to respond to all inquiries within 24 business hours.